Uninstall app

Installation of our Contact Form Ultimate app automatically injects certain code snippets into your Shopify theme in order to make the installation process fully automatic and make our app work fast and smoothly. Moreover, during your usage, some shortcodes may be pasted into the “.liquid” file to display the contact form on specific positions.

Unfortunately, when you uninstall Contact Form Ultimate, we lose programmatic access to your store, thus we cannot remove the code snippets that we injected automatically and the shortcode you pasted into “.liquid” file.

Although these code snippets that we add do not harm your store even after the uninstallation process, you might want to remove them anyway, the following guide will walk you through this process.

Step 1: Go to “Online store” in your Shopify Admin Panel > On your “Current theme” select “Actions” -> “Edit Code”


Step 2: In the “Assets” folder: delete any file that has “ets_cf_” prefix.


Step 3: In the “Templates” folder:

  • Open the “.liquid” file which contains shortcode you used to add.
  • Remove the shortcode.